How will your order be delivered?
We will ship your order using the fastest, safest, and most reliable method possible. Dispatch methods are listed on the product page. We will select the appropriate dispatch method and carrier when you order. It is not possible to choose a carrier or dispatch method.
Small Parcel Delivery
Most products are delivered by parcel couriers. Upon dispatch, we will notify you via email with the estimated day of delivery and tracking number.
Some larger items will be delivered by specialist carriers. Upon dispatch we will email you with detailed delivery instructions and an estimated delivery date. We will provide a tracking number so that you can track your package(s).
The largest items will be handled by specialist carriers with two-person delivery teams. Upon dispatch we will email you with detailed delivery instructions and an estimated delivery date. We will provide a tracking number so that you can track your package(s).
When Will My Order Arrive?
Every product lists an estimated dispatch and delivery date. After order placement, we will reconfirm those estimated dispatch and delivery dates on our order confirmation via email.
Please note that unfortunately we currently only ship mainland UK.
UK Extended Area Dispatch Fees
We will deliver items with a value of £500 and above for free within a 25miles of our showroom, all orders under £500 will an £125 charge will be added at checkout. We will deliver items over 25 miles radius and within 50 miles for a £125 delivery charge. Outside of our 50 miles catchment area you can enquire by email at firstname.lastname@example.org and we will be able to offer you personalised quote.
For large items based on dimensions and or weight we use specialist couriers to ensure safe handling. If your delivery address and items purchased falls into this category shipping costs will be shown in your basket.